Dining, Gift Shop, and Rentals

Eat at the Zoo!

We have two cafe locations throughout the Zoo, run by SSA Group:

Café roar

This main cafe is located under the Pavilion near the Zoo Gift Shop. Click here to view the menu!

lakeside Café

Located on the north shore of Lake Victoria and near the giraffe exhibit, this is a great spot to relax and see the primates or giraffes.

Please Note: 

Coolers and picnic lunches are welcome to be brought in the Zoo.
Beer and wine are available for purchase, but guests are not permitted to bring in alcoholic beverages.
Water bottles (especially reusable ones!) are welcome to be brought into the Zoo. We have a water bottle filler station located next to the fosa exhibit.
For the safety of the animals, plastic lids and straws are not allowed in the zoo.   

The Zoo Gift Shop

A wide variety of items for all ages are available in The Zoo Gift Shop, located at the entrance/exit of the Zoo. Just a few favorites are: stuffed animals, T-shirts, books, logo gear for souvenirs and African collectables. This is also one of two locations to pick up your professional pictures taken of you and your family out in the Zoo or hand-feeding our giraffe. You can purchase images right at the gift shop or if you miss them, you can purchase them up to a month after your visit through our online portal by clicking here! If you have any questions, please contact Event Network, the third-party company that runs our Gift Shop, at 239-325-5368.

Even if you’re not coming to the Zoo and you need a unique gift or party item, the Zoo Gift Shop is open to the public. No need to pay zoo admission or be a zoo member to browse the variety of wildlife related gifts, toys, and books as well as fun shirts and logo gear.

The Zoo Gift Shop is located at the entrance to Naples Zoo. You can shop daily from 9:00 a.m. to 4:30 p.m.

Rentals at Zoo

Please rent your wagon or wheelchair at the zoo gift shop counter. Rentals are limited and are on a first come first serve basis.

Wagon Rentals

Children's wagons are available for $8 plus tax rental along with a $10 deposit. All rentals are on a first come/first served basis. For general safety, wagons are to remain outside the Safari Canyon theater and on shore while you come aboard the Primate Expedition Cruise. (Sits two children)

Wheelchair Rentals

The zoo has wheelchairs that are available for a $10 plus tax rental along with a $10 deposit. Please keep in mind that a second person may be required who is physically able to push the wheelchair on the paved paths. Note: For rental of wagons & wheelchairs: go to the front counter of The Zoo Gift Shop. All rentals are on a first come/first served basis and cannot be reserved.


  • Main Zoo entrance/exit in the Zoo Gift Shop
  • Across from Black Bear Hammock
  • At entrance to Giraffe Feeding Experience

All Naples Zoo restrooms are accessible.


Located at the main Zoo entrance/exit in the Zoo Gift Shop.

Lost & Found 

Located at the main Zoo entrance/exit in the Zoo Gift Shop at the Admission counter.

Buy Tickets